Frequently Asked Questions
Hydrolyzed Collagen Peptides
Does it have a taste or smell?
None. AUREL Collagen is completely unflavored and odorless — it disappears into coffee, smoothies, or water.
When will I see results?
Most customers notice improvements in skin and nail growth within 4–6 weeks of daily use. Joint and hair benefits typically build over 8+ weeks.
Is it really grass-fed?
Yes. Sourced exclusively from grass-fed, pasture-raised bovine — no feedlot or grain-finished sources.
Is it safe during pregnancy?
Collagen peptides are generally well-tolerated, but we recommend consulting your healthcare provider before starting any supplement during pregnancy or breastfeeding.
Peptide Hair Growth Serum
How soon will I see results?
Most customers notice reduced shedding within 2–3 weeks. Visible thickness and new growth typically appear around week 4–6 with daily use. Give it 8–12 weeks before evaluating your full results.
Do I need to rinse it out?
No. It's a leave-in formula. Apply to a dry or damp scalp, massage in, and continue your day.
Will it leave my hair greasy?
No. The serum is lightweight and fast-absorbing. A few drops is all you need.
Can men and women both use it?
Yes. The formula addresses DHT sensitivity and follicle cycling, which affect both men and women. It's formulated for all hair types.
Orders & Shipping
Where is it made?
Formulated and manufactured in the USA in certified facilities. AUREL is based in Montréal, QC, Canada.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not satisfied within 30 days of receiving your order, contact us and we'll make it right — full refund or replacement, no need to return the product.
How do I track my order?
You'll receive a tracking email as soon as your order ships. See our Track Your Order page for details.